After Care: Remaining Present, Even After the Last Visit

The need for support doesn’t end when the care package concludes. Whether care ends due to recovery, hospital admission, transition to residential care, or the passing of a loved one — we remain present, supportive, and available.

After-care is about offering continuity, closure, and the reassurance that our care was never just about time slots, but about meaningful human connection.

Our after-care services include:

• Support with transitions to alternative care settings such as live-in care, residential homes, or palliative support services — including care plan transfers and warm handovers.
• Bereavement signposting and post-loss support, including recommendations for grief counselling, pastoral services, funeral planning resources, and peer-led support groups.
• Follow-up check-ins with families to offer emotional support, gather feedback, and provide continued assistance if needed.
• Reflection and legacy conversations — allowing families to share their experience and, if they wish, contribute to service improvement, staff recognition, or peer learning.
• Information on what to expect next — including legal support resources, benefits transitions, or support for unpaid carers once formal care ends.

We see our care as a circle, not a straight line. Just as we begin with empathy and intention, we end with gratitude, grace, and continued support.